FAQ - Frequently Asked Questions - NexPlayWeb | Gatsby Default Starter

Your Questions, Our Answers

General

NexPlay is an all-in-one sports management platform for court bookings, attendance tracking, membership management, and performance monitoring.
Players, coaches, administrators, and parents can use NexPlay to manage and track sports activities.
NexPlay is owned by IQsys Technology Pvt. Ltd., a technology company based in India.
No, our application is not SaaS-based. While we offer subscription plans, the software is deployed under the client's ownership and control.
NexPlay supports most organized sports, click here to see them all.
Yes, NexPlay can be accessed from both web browsers and mobile devices. The mobile app is optimized for daily use, while the website serves as the main hub for information and admin management.
NexPlay regularly releases updates and introduces new features to enhance the user experience. To stay informed about the latest updates, follow our official social media accounts for announcements and release information.

NexPlay is an all-in-one sports management platform for court bookings, attendance tracking, membership management, and performance monitoring.
Players, coaches, administrators, and parents can use NexPlay to manage and track sports activities.
NexPlay is owned by IQsys Technology Pvt. Ltd., a technology company based in India.
No, our application is not SaaS-based. While we offer subscription plans, the software is deployed under the client's ownership and control.
NexPlay supports most organized sports, click here to see them all.
Yes, NexPlay can be accessed from both web browsers and mobile devices. The mobile app is optimized for daily use, while the website serves as the main hub for information and admin management.
NexPlay regularly releases updates and introduces new features to enhance the user experience. To stay informed about the latest updates, follow our official social media accounts for announcements and release information.

Yes, you can change your plan anytime based on your needs.
Yes, NexPlay offers a demo upon request so you can explore its features before subscribing. Contact our team click here to arrange a demo session.
Absolutely No. The fee includes everything. We don't charge for the support or even consulting.
The NexPlay subscription fee covers all features, updates, and support, with no hidden or additional charges. click here to see our pricing plans.

Yes, NexPlay offers secure payment integration for memberships, court bookings, and events.
Credit/debit cards, UPI, and other supported online payment gateways.
Standard payment gateway transaction fees may apply, depending on the provider. NexPlay does not charge additional fees beyond these.
Yes, all payment transactions are processed through secure, PCI-compliant gateways to ensure safety and data protection.
Yes, receipts are generated for all completed payments and can be shared with you by our team.
Refund and cancellation policies depend on your organization’s terms. Admins can process refunds directly within NexPlay, when applicable.

You can view real-time court availability and make instant bookings through the NexPlay platform. Simply select your preferred court, date, and time slot to complete your booking.
Yes. You can create and manage training schedules in NexPlay if you have coach or admin access.
Players and coaches can view their schedules in the NexPlay calendar. Once schedules are published, they can access them through the calendar feature in the mobile app and stay updated with any changes.
Yes. In NexPlay, admins can block or enable courts as needed. You can set available time slots, disable courts during maintenance or peak hours, and reopen them when they are ready for booking.
Yes. NexPlay offers flexible court booking options, allowing you to book for specific dates and times, including hourly slots.

Yes, NexPlay helps in scheduling, tracking results, and managing participants for leagues and tournaments.
No. Players currently cannot view tournament schedules and results in the mobile app.However, if your organization requires this feature, we can create a customized solution for you.

The website provides general information about NexPlay and serves as the admin control panel for managing operations.
No, the NexPlay website is intended for admin use only. Admins can log in to their accounts through the website to manage operations and check entries.
Yes, the website is responsive and can be accessed on desktops, tablets, and mobile devices.

The mobile app is designed for easy daily operation, allowing players, coaches, and admins to book courts, track attendance, and access schedules anytime.
Yes, most operational tasks can be done directly from the mobile app for convenience.
Yes, NexPlay offers various customization options for admins, including branding, membership settings, notifications, event scheduling, and court management, allowing you to tailor the app to your organization's needs.
No, our application is not SaaS-based. While we offer subscription plans, the software is deployed under the client's ownership and control.
NexPlay works with all major browsers (Chrome, Firefox, Safari, Edge) and supports Android and iOS mobile devices for convenient access.
Yes, secure payments for memberships, bookings, and events can be made directly from the mobile app.
No, an internet connection is required to access NexPlay features and keep data synchronized.

All data is encrypted and stored securely, following industry best practices.
Only authorized coaches, admins, and system managers have access to your relevant data.
Yes, NexPlay follows applicable data protection regulations and best practices to safeguard user privacy.
NexPlay’s security systems are regularly updated to address emerging threats and maintain the highest level of data protection.

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