Communication Features | NexPlay Web - Sports Management Platform
In-App Messaging System

In-App Messaging

Communicate effectively using real-time messaging tools. Send direct messages, class messaging, and group messaging for seamless communication between players, coaches, and administrators. Enhance team collaboration, training coordination, and facility management with instant messaging, push notifications, and secure communication channels.

πŸ’¬Real-time messaging
πŸ””Push notifications
πŸ“šClass messaging
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Connect instantly with players, coaches, and admins through real‑time messaging.

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Direct Messages

Send direct messages to individual players or coaches for private communication.

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Real-Time Notifications

Real-time push notifications for urgent updates or last-minute changes.

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Bulk Messaging

Bulk messaging for mass communication during events or scheduling.

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Message Templates

Use customizable message templates to save time and maintain consistency.

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Message History

View message history and track delivery status for all communications.

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Two-Way Communication

Enable two-way communication for feedback and questions from users.

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Secure Environment

Secure and private messaging environment with admin control and monitoring.

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Class Messaging

Send messages to entire training classes or specific class groups for organized communication.

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Group Messaging

Create and manage group chats for teams, training groups, or custom user groups with real-time collaboration.

Polls and Announcement

Create interactive polls and broadcast announcements for community engagement and feedback collection. Share updates with real-time polling, targeted distribution, and comprehensive analytics. Enhance communication with instant poll results and announcement tracking.

Create engaging polls and share important updates with your entire community.

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Admin Creates

Admins create polls and announcements with templates, scheduling, and targeted distribution for teams or roles.

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Player Participation

Players receive announcements, vote in polls from any device, and submit responses securely in real time.

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Poll Analytics

View live results and poll statistics with response rates and insights to support fast, data‑driven decisions.

Email Facility

Streamline email marketing with bulk email campaigns, customizable templates, and automated delivery. Send professional emails with targeted distribution, email analytics, and delivery tracking. Manage communications with template library, scheduled sending, and engagement metrics.

Send professional emails at scale with customizable templates and bulk mailing capabilities.

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Bulk Mailing

Send emails to hundreds or thousands of recipients simultaneously with our efficient bulk mailing system.

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Send to All Recipients

Broadcast emails to your entire organization at once β€” players, coaches, and staff β€” with one click.

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Audience Segmentation

Send specific emails to Normal Players, Premium Players, Active Coaches, and Inactive Coaches with precise targeting.

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Email Analytics

Track open rates, click-through rates, and engagement metrics to measure email campaign effectiveness.

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Attachments

Attach files, documents, and images to your emails for comprehensive communication.

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Secure & Compliant

Ensure email security and compliance with industry standards and data protection regulations.

One-Way WhatsApp Communication

Admin-only WhatsApp messaging via WhatsApp Business API with secure, compliant delivery. Send to specific numbers using approved custom templates for urgent announcements and reminders. Track delivery status (pending, sent, delivered, read, failed, rejected) with statistics and reports.

Connect with your community instantly through WhatsApp messaging.

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Integration & Compliance

Built on WhatsApp Business API with secure, compliant one‑way messaging and data protection controls.

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Admin‑Only Messaging

Only admins can compose and send WhatsApp messages with role‑based access control and audit visibility.

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Send to Specific Number

Send messages to a specific phone number with validation and safeguards to prevent misdelivery.

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Custom Templates

Use approved, customizable templates with variables (name, date, link) for fast, consistent outreach.

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Delivery Status & Filters

Track delivery and reads, and filter messages by Pending, Sent, Delivered, Read, Failed, or Rejected.

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Statistics & Reports

View message statistics and engagement trends with exportable reports for accountability.

Notifications

Deliver push notifications, in-app alerts, and real-time updates to keep your community informed. Send targeted notifications by admin only or by both admin and coaches, including messages to individual players. Track delivery with preferences, history, and smart filtering across mobile and web platforms.

Stay connected with intelligent notification system that keeps everyone informed.

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Senders & Audience

Admin-only or admin + coaches can send notifications. Target individual players, teams, groups, or roles for precise communication.

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Channels & Delivery

Push notifications and in‑app alerts with real-time delivery and optional scheduling to reach users at the right moment.

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Tracking & Controls

Delivery tracking, user preferences, notification history, and smart filtering to measure impact and prevent overload.

Ready to Keep Your Community Informed?

Discover how our notification system can improve engagement and communication. Book a personalized demo today!