Privacy Policy
Last Updated: 29/07/2025
1. Introduction
Nexplay is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports management platform, including our website, mobile applications, and related services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our Service.
2. Information We Collect
2.1 Personal Information
We may collect:
- Name, email address, phone number, and contact details
- Date of birth, gender, and emergency contact information
- Sports preferences, skill levels, and performance data
- Membership information and payment details
- Profile pictures and short bio
- Communication preferences
2.2 Usage Information
When you use our Service, we automatically collect:
- Device details (IP address, browser type, operating system)
- Usage patterns and platform interactions
- Court booking history and attendance records
- Event participation and messaging activity
- Performance and training program progress
- Location data (if you consent)
2.3 Cookies and Tracking Technologies
We use cookies and tracking technologies to improve user experience and analyze platform usage. You can manage cookie preferences in your browser settings.
3. How We Use Your Information
We use the collected data to:
- Provide and maintain our sports management services
- Manage court bookings, events, and memberships
- Track attendance and access control
- Facilitate communication between players, coaches, and admins
- Generate performance insights and training suggestions
- Send notifications, updates, and promotional offers
- Enhance security and prevent fraud
- Comply with legal obligations
4. Information Sharing and Disclosure
4.1 Service Providers
Shared with trusted third-party service providers for payment processing, analytics, and support.
4.2 Legal Requirements
Disclosed when required by law, court order, or to protect our rights and safety.
4.3 Business Transfers
Your data may be transferred during a merger, acquisition, or sale of assets.
4.4 With Your Consent
Shared with third parties only with your explicit consent.
5. Data Security
We use industry-standard measures to protect your information. However, no online transmission or storage is 100% secure.
6. Data Retention
Your personal data is retained only as long as needed to provide services or meet legal requirements. Once no longer needed, it will be securely deleted or anonymized.
7. Your Rights
You can:
- Request access, correction, or deletion of your data
- Request restriction or object to processing
- Withdraw consent
- Request a copy of your data in a portable format
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect their data. If you believe a child has shared personal data with us, contact us immediately.
9. International Data Transfers
Your data may be processed in other countries. We ensure compliance with applicable laws and safeguard your data.
10. Third-Party Links
We are not responsible for the privacy practices of linked third-party websites. Please review their privacy policies.
11. Changes to This Policy
We may update this policy. The latest version will be posted on our website with the updated date. Continued use of our Service means you accept the updated policy.
12. Contact Us
If you have questions, contact us:
📧 Email: nexplay@iqsys.in
📞 Phone: +91 9890143775
🏢 Address: Gera imperium alpha,Office no. 409,Kharadi,Pune-411014